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Privacy Policy

1. PETLOSS CENTER/CENTRE DU DEUIL ANIMALIER Privacy Commitment: 1.1. PETLOSS CENTER/CENTRE DU DEUIL ANIMALIER ("we", "us", or "our") is committed to protecting the privacy of our clients, staff, and visitors to PETLOSS CENTER/CENTRE DU DEUIL ANIMALIER, as well as those who visit our website.

1.2. PETLOSS CENTER/CENTRE DU DEUIL ANIMALIER is bound by the Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles, and other laws governing how health service providers handle your personal and sensitive information (including information about your health).

1.3. This Privacy Policy (Policy) sets out how we collect and process your personal and sensitive information. This policy applies to our website www.Petloss/Centre du deuil animalier www.centredudeuilanimalier.com, which is operated by us, and to the products and services we provide.

2. Definitions 2.1. "Personal information" is classified as information held by CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER that can identify you or from which your identity could reasonably be determined. The information you provide to us may include, among other things, your name, address, email address, and telephone number. This does not include "sensitive information."

2.2. "Sensitive information" means any information about an individual's racial or ethnic origin, political opinions, membership of a political organization, religious beliefs or affiliation, philosophical beliefs, membership of a professional or trade association, trade union membership, sexual preferences or practices, criminal record, or health information. [If your business collects sensitive information as defined in the Privacy Act (including, but not limited to, information regarding customer health), we recommend that you retain legal counsel to review, consider, and provide advice on the specific information you collect. Collecting, retaining, and using sensitive information carries significantly increased obligations and risks.]

3.1. To provide our services to you, CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER may receive and store personal and sensitive information (collectively, "your data") that you enter on our website, provide directly to us, or provide to us in other forms, including our Waiver and Release Form and Participant Information Sheet.

In this policy:

3. Collection of Your Data

3.2. Your data may include: 3.2.1. Contact information, including name, telephone number, address, and email address;

3.2.2. Payment and billing information, which we may use to bill you for our services and process your payments (including your credit card details);

3.2.3. Health information (physical and mental), including information about past or present injuries, or if you are pregnant;

3.2.4. Personal and family history; and

3.2.5. Other information voluntarily provided by you.

3.3. Sensitive information, which includes the definition of your health-related data, will not be collected unless you consent to the collection of this information.

3.4. PETLOSS CENTER collects your data from you in a variety of ways, including [it is important to consider all the ways your business collects data, including, but not limited to, in person, via a website or online platform, social media, and when your service is provided.]

3.5. We may collect additional personal data at other times, including, but not limited to, when you provide feedback, when you provide information about your personal or business affairs, when you change your contact or email preferences, when you respond to surveys and/or promotions, when you provide financial or credit card information, or when you communicate with us in any other way.

3.6. We may receive your data from third parties. These third parties may include your doctors, hospitals, clinics, lawyers, and/or family members. If we do so, we will protect and use this information as described in this policy.

4.1. The personal information we collect will only be used and disclosed for the purposes for which it was collected, as detailed below. This includes managing your account and contact information, providing our products and services, and processing payments.

4.2. CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER may use the personal information collected from you to provide you with information and updates about our services, additional products, or opportunities available to you.

Your data is collected to ensure your safety and well-being, as well as that of other CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER participants and facilitators, to send information, provide updates, and process purchases of services and products provided by CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER.

4. Use of Your Data

4.3. We may use your personal information to improve our products and services and better understand your needs. [Consider how your company may contact individuals bound by the Privacy Policy]

4.4. We may from time to time use your personal information for other purposes where this is reasonably expected by you or where permitted by privacy law. This includes to complete or enforce a transaction, or to obtain advice from legal and accounting firms, auditors, and other consultants.

4.5. Sensitive information will only be used and disclosed for Pet Loss Center.

5. Disclosure of Your Data 5.1. Pet Loss Center may disclose your personal information (but not sensitive information) to any of our employees, officers, insurers, professional advisors, agents, suppliers, or subcontractors to the extent reasonably necessary for the purposes set out in this policy.

5.2. Personal information is only provided to third parties when it is necessary to provide our services.

5.3. We may occasionally need to disclose your information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of legal proceedings, or in response to a request from a law enforcement agency.

5.4. We may use your information to protect the copyrights, trademarks, legal rights, property, or safety of CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER, www.Centre du deuil animalier/Petloss www.centredudeuilanimalier.com, its clients, or third parties.

5.5. We may also use and share aggregate or non-personal customer information for market analysis, research, marketing, or other purposes.

5.6. We will not disclose, sell, share, or trade your personal information to third parties without your prior consent, except as described in this policy.

5.7. We may provide health information (sensitive information) to [when health information is collected, we recommend that you seek independent advice to determine how this information is appropriately stored and shared (if legally required) with other parties].

5.8. In the event of a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permitted by law, our user databases and all personal information, sensitive information, and non-personal information contained in those databases. This information may be disclosed to a potential buyer under a confidentiality agreement. We will endeavor to only disclose information in good faith and when one of the above circumstances requires it.

5.9. By providing us with your data, you agree to the terms of this Privacy Policy and the types of disclosure covered by it. When we disclose your personal information to third parties, we will require the third party to follow this policy regarding the processing of your personal information.

6.0. CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER is committed to ensuring the security of your data.

6.1. CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER will take reasonable steps to protect your data from misuse, loss, unauthorized access, alteration, or disclosure. [Consider the physical, technical, and administrative measures your company uses (and that are in place at the time of the Privacy Policy) to store and protect this data] and seek informational advice.

6.0. PETLOSS CENTER is committed to ensuring the security of your data.

6.1. PETLOSS CENTER will take reasonable steps to protect your data from misuse, loss, unauthorized access, alteration, or disclosure. [Consider the physical, technical, and administrative measures your company uses (and that are in place at the time of the privacy policy) to store and protect this data] and seek independent IT and legal advice if necessary to ensure these processes are properly implemented.]

6.2. Despite appropriate measures taken to protect your data used and collected by us, please be aware that no data security measures can guarantee 100% security at all times. The transmission and exchange of information is at your own risk.

6.3. We cannot guarantee the security of your data transmitted to us or received from us. Although we take steps to protect against unauthorized disclosure of your data, we cannot guarantee that the data we collect will not be disclosed in a manner inconsistent with this Privacy Policy.

6.4. You are solely responsible for maintaining the confidentiality of all passwords and other account information relating to our platform, applications, or services.

7. Security of Your Data

7. Access to Your Information 7.1. You may request details of the data we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth).

7.2. A small administrative fee may be charged for providing your data. If you would like a copy of the data we hold about you, or if you believe that any of the data we hold about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please email us at Centre du deuil animalier/Petloss Center www.centredudeuilanimalier.com

7.3. We reserve the right to refuse to provide you with the data we hold about you, under certain circumstances as provided for by privacy law.

8. Website 8.1. When you visit the CENTRE DU DEUIL ANIMALIER/PETLOSS CENTER website www. Centre du deuil animalier/Petloss www.centredudeuilanimalier.com, we may collect certain information such as browser type, operating system, the website visited immediately before coming to our site, etc.

8.2. This information is used in aggregate form to analyze how people use our site so that we can improve our service.

9. Marketing Emails 9.1. We may send you direct marketing emails and information about products and services we believe may be of interest to you.

9.2. If, at any time, you no longer wish to receive these promotional emails, you can follow the unsubscribe instructions contained in these emails. Please note that unsubscribe requests may take up to [X business days] to process. If you choose to no longer receive emails or promotions from us, we may still send you emails about your account, services you have requested or received from us, or for other customer service purposes. We do not provide your personal information to other organizations for their direct marketing purposes.

9.3. If you receive communications from us that you believe were sent to you other than in accordance with this Privacy Policy, or in violation of any law, please contact us using the contact details provided below.

10. Privacy Complaints 10.1. If you have any complaints about our privacy practices, please send details of your complaint to:

10.2. We take complaints very seriously and will respond to you shortly after receiving written notification of your complaint.

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